Your Satisfaction Matters to Us at KudosWall

We're committed to delivering high-quality products and services that meet your expectations. If you're experiencing issues with our product due to software defects, we want to assure you that we're here to help. Our team will work diligently to address any problems and ensure the product performs as intended.

Software Defects: If the product doesn't work as it should because of software defects, we will work with you to rectify the issue promptly. In such cases, we can explore the possibility of a refund as the situation warrants.

Transparent Pricing and Previews: We pride ourselves on transparency and fairness. Our pricing is always shown upfront, and we offer the ability to preview your content using various templates and formatting options before making a purchase decision. This approach helps ensure that you're informed and satisfied with your choice.

Refund Eligibility: Refunds are considered mainly in cases of product defects. As crafting your resume with our AI technology involves significant resources, we do not offer refunds based solely on personal opinion. If you believe your situation meets the criteria for a refund, please reach out to us with details of the software defect or issue you've encountered. Contact us at [email protected], and we'll initiate the review process.

Understanding ATS Scores: It is important to note that there is no gold standard for ATS (Applicant Tracking System) scoring in the market. Different systems may yield different results, and no single ATS scorer can guarantee passing every company's system. KudosWall's AI Resume Builder is designed to optimize your resume according to your current skills and the job description, focusing on the quality and relevance of your qualifications.

Our Approach to Resume Optimization: KudosWall's AI does not stuff resumes with keywords merely to get past ATS filters. Instead, we enhance your resume to align with the job requirements and your qualifications, ensuring it is both ATS-friendly and appealing to human recruiters.

Free Usage and Purchase Decision: Our platform allows users to build, import, and enhance their resumes freely. The only restriction is on downloading the resume. Our assumption is that users decide to purchase a subscription because they are satisfied with the resume they have built using our tools.

Contact Customer Support:
If you are facing any trouble or have questions related to resume creation, resume download, copying URLs, printing resumes, or resume writing services, please contact our customer support team. Providing all the details, including screenshots of errors and any other related documents, will help us understand and resolve your problem quickly. Please provide your phone number if you are okay with us calling you for additional information. You will receive a response according to the support level specified for your plan.
Customer Support: [email protected]