Yearly Plan

FAQ

Jag Vootkur

Last Update 15 days ago

💬 We're Here to Help — Understanding Our Refund Policy

At KudosWall, we're committed to delivering high-quality products and services that meet your expectations. If you're experiencing issues due to a software defect, rest assured — we're here to assist you and ensure the product performs as intended.

🛠️ Software Defects & Resolution

If your product isn’t functioning properly due to a software issue, our team will work quickly to resolve it. In qualifying cases, we’ll review and may issue a refund — this applies to both Monthly and Yearly Plans.

đź’ˇ Transparency in Pricing & Previews

We believe in transparency and fairness:


  • Pricing is always shown upfront.

  • You can preview your resume with different templates and formats before purchasing.

This ensures you're fully informed before making a decision.

📌 Refund Eligibility Guidelines
  • Refunds are considered only in cases of software-related defects.

  • As our AI-powered resume builder consumes substantial resources, we do not offer refunds based on personal preferences or satisfaction with design alone.

  • We do not offer proration or partial refunds for unused time on Yearly Plans.

🤖 Need Help? Start with Our Support Assistant

If you believe your situation qualifies:

  • Use the chat icon on our website or email [email protected].

  • Our AI Support Assistant will walk you through troubleshooting, collect relevant details (screenshots, invoice), and escalate to our team if necessary.

We’re here to ensure your experience is smooth, and your feedback helps us keep improving.

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